FAQs

Here at Gatehouse Health, we offer a free 15-minute no-obligation consultation to discuss whether we are right for you. This may be arranged as a telephone consultation or a face-to-face appointment in the clinic.

Yes, absolutely. It’s fine for you to bring along a relative or friend if it makes you feel more at ease.

Yes. Here at Gatehouse Health each appointment is one-to-one and is held in one of our beautiful private treatment rooms.

Absolutely. You are always welcome to have a chaperone present during your appointment for any reason.

We can provide a trained member of our team to act as a chaperone if you would like, just let us know in advance or at the time of your appointment. You’re also welcome to bring a friend or family member with you if you prefer.

Not at all. Your care is our priority, and requesting a chaperone will not affect the quality, timing, or approach of your treatment in any way.

It’s always best to schedule an appointment to ensure availability, but we do accept walk-ins when possible.

You can book an appointment online, via phone, via email, or by visiting our clinic in person.

Book online: Gatehouse Health – Book appointment

Call: 01424481869

Email: reception@gatehousehealth.co.uk

Address: 85 High Street, Battle, TN33 0AQ

We accept card payment, cash, and insurance (if applicable). Please check with us regarding specific insurance coverage.

Yes.

For Chiropractic appointments, we offer a 6-session block booking deal.

We also offer a massage loyalty card – enjoy £15 off your 6th visit as a thank you for your continued support.

Yes, we have a bathroom that all patients are welcome to use.

Gatehouse Health relies on public parking. There is parking available on the High Street outside the clinic, or at Mount Street Car Park (TN33 0AR).

As with any procedure applied to the body, temporary side effects are possible for around 24-72 hours after treatment. It is common to experience mild to moderate aches and pains, stiffness and tiredness. However, these side effects are usually mild and generally pass within a few days.

No, you can book directly with our Chiropractor.

Chiropractic is a well-recognised form of musculoskeletal therapy, and treatment is safe when performed correctly by a registered practitioners.

If you have a pre-existing medical condition, certain risks may increase. For this reason, the Chiropractor will take a detailed medical history and examine you prior to treatment, during the initial consultation. For this reason, it is essential that you provide the Chiropractor with accurate information regarding your medical history. The Chiropractor is obliged to treat all information confidentially. Any particular risks that may be relevant to you or your condition should be explained by the Chiropractor before consent to treatment is given.

Our Chiropractor is registered with the General Chiropractic Council (GCC) and the British Chiropractic Association (BCA).

Chiropractors and Osteopaths both fall under the same umbrella term of “Musculoskeletal Therapists”. This means that they both work with the muscles and joints to help the body move and feel better. Many of the techniques practiced in each profession overlap, so often it is difficult to tell the difference between the two.

It’s similar to comparing and iPhone with an Android. They are different phones but ultimately achieve the same core goals – making phone calls and sending text messages.

The best advice is to find SOMEBODY who works for YOU, rather than focusing on which profession they fall under.

No! Take a look at our “What We Treat” page to see how we can help the neck, shoulders, glutes, hips, knees, elbows, wrists, ankles and feet too!

In short, the noise is actually a release of gas from between the joints, a bit like popping bubble wrap! This release of air is one technique which enables joints to move more freely. Not all chiropractic techniques involve audible manipulation and it shouldn’t be associated with a more effective adjustment.

No! Here at Gatehouse Health, our goal is to provide a high standard of individualised, patient-centred care to help you function to the best of your abilities. It’s all about finding what works for each person, whether that’s spinal manipulation, mobilisation, massage, dry needling, more emphasis on an exercise program or lifestyle advice.

This depends on your condition, its severity, and your response to treatment. Some people improve after a few sessions, while others may need ongoing support. Your practitioner will discuss this with you.

Yes. Most Chiropractic treatment plans include customised home exercises to support recovery, maintain progress between sessions, and help you become more self-sufficient in managing your condition.

Sometimes muscle soreness can occur after a Chiropractic treatment, similar to the feeling you get after exercise. It should subside within 24–48 hours.

Yes.

For Chiropractic appointments, we offer a 6-session block booking deal.

After treatment, it’s essential to drink plenty of water, avoid strenuous activities, and listen to your body. Your chiropractor may offer specific post-treatment care instructions.

For a chiropractic appointment, it’s best to wear comfortable, loose-fitting clothing that allows easy movement. You will NOT be asked to undress to underwear. The goal is to ensure that you can easily move and that the chiropractor can easily access the areas they need to work on. If you’re unsure, it’s always a good idea to call ahead and ask if there’s a specific type of clothing recommended based on your condition.

As with any procedure applied to the body, temporary side effects are possible for around 24-72 hours after treatment. It is common to experience mild to moderate aches and pains, stiffness and tiredness. However, these side effects are usually mild and generally pass within a few days.

No, you can book directly with our Massage Therapist.

No, you don’t have to be sporty to benefit from either a sports massage or cupping therapy! Both therapies can be beneficial for a wide range of people, not just athletes.

Sports Massage:

• While it is commonly used by athletes to help with muscle recovery and injury prevention, sports massage is also great for anyone experiencing muscle tension, stress, or discomfort due to daily activities, poor posture, or sitting for long periods.
• It can help improve circulation, reduce muscle soreness, and even increase flexibility.
• People who engage in any physical activity (not necessarily “sport”) like gardening, walking, or lifting heavy objects can also benefit.

Dry Cupping Therapy:

• Cupping is known for its ability to relieve muscle tension and promote relaxation. It works by creating a suction effect on the skin, which can help with blood flow, muscle recovery, and detoxification.
• It can be especially helpful for those with tension in their upper back, shoulders, and neck from sitting at a desk or other repetitive movements.

In short, both therapies are versatile and can be adapted to suit your individual needs, whether or not you’re involved in sports!

One of the most common symptoms associated with menopause is emotional turbulence. As women experience hormonal changes, levels of oestrogen and progesterone fluctuate, often leading to mood swings, irritability, and heightened anxiety. The relationship between emotional stress and physical well-being is well documented, particularly when it comes to the musculoskeletal system. Stress and anxiety cause the body to produce cortisol, the primary stress hormone, which can have several detrimental effects, including increased muscle tension, joint pain, reduced mobility, and headaches.

Menopause Massage therapy combines traditional massage techniques with an approach that nurtures both the body and mind, helping a person to help manage menopause-related stress, anxiety, and musculoskeletal discomfort:

However, a person may experience the symptoms of stress and anxiety from causes other than the menopause too. This holistic therapy is also beneficial to anyone looking for a general well-being massage.

If you would like to learn more about managing menopause stress and anxiety through holistic massage, you can view our blog at:

Managing Menopause Stress and Anxiety Through Holistic Massage: A Natural Solution for Relief – Gatehouse Health – Chiropractic & Sports Massage in Battle, East Sussex

The frequency of massage depends on your individual needs and goals. Some people benefit from weekly or bi-weekly massages, while others may prefer a monthly treatment.

Sometimes muscle soreness can occur after a Massage treatment, similar to the feeling you get after exercise. It should subside within 24–48 hours.

Yes.

At Gatehouse Health, we offer a massage loyalty card – enjoy £15 off your 6th visit as a thank you for your continued support.

After treatment, it’s essential to drink plenty of water, avoid strenuous activities, and listen to your body. Your massage therapist may offer specific post-treatment care instructions.

For a massage appointment, you’ll typically undress to your comfort level, and the therapist will use a drape to ensure your privacy. For specific areas being worked on (e.g., back, legs), you can leave those areas exposed.

No, you can book directly without a GP referral (this is called self-referral).

Your first session usually includes:

• A discussion about your symptoms and medical history
• A physical assessment
• Diagnosis and explanation of your condition
• A personalised treatment plan
• Treatment (as long as clinically appropriate)

Some treatments may cause mild discomfort, especially if you’re recovering from an injury, but it should not be overly painful. Your physiotherapist will always work within your comfort levels.

This depends on your condition, severity, and goals. Some people need just a few sessions, while others benefit from ongoing treatment.

Yes! Physiotherapists can identify weaknesses or imbalances and provide exercises and advice to help prevent future injuries.

Wear comfortable, loose-fitting clothing that allows easy movement and access to the area being treated.

Most people feel little to no pain. The needles are extremely thin, and you may feel a slight tingling, warmth, or dull ache, but many find it relaxing.

This depends on your condition. Some people feel relief after 1–2 sessions, while others benefit from a course of treatments.

Yes, at Gatehouse Health our acupuncturist is a highly trained professional and uses sterile, single-use needles.

Side effects are usually mild and may include slight bruising, temporary soreness, or feeling relaxed/tired after treatment.

Some people notice changes immediately, while others experience gradual improvements over several sessions.

Absolutely. Acupuncture works well alongside treatments like physiotherapy, massage, and chiropractic care.

Reiki an energy-based therapy using gentle touch or hands held above the body to help balance your energy and promote overall calm and well-being.

Reiki focuses on channeling universal life energy through the practitioner’s hands to balance and restore the client’s energetic system, supporting emotional, physical, and spiritual wellbeing.

Yes. Reiki is gentle, non-invasive, and considered safe for all ages. It does not involve manipulation or medication and can even be done without touch if preferred.

Reiki is generally very safe and suitable for most people because it is gentle, non-invasive and uses no physical manipulation. However, there are a few situations where we may adapt or postpone treatment:

• If you have a Pacemaker:
  Unfortunately Reiki cannot be performed if you have a Pacemaker.

• Recent injuries, surgeries or acute conditions:
  Reiki can still be supportive, but we may avoid direct touch over an area that is painful, inflamed, stitched, or healing.

• Fever, contagious illness, or feeling very unwell:
  It’s best to reschedule to ensure your comfort and to prevent spreading illness in a clinic setting.

• Medical emergencies:
  Reiki is complementary only. It should never replace urgent medical care.

For most people, Reiki can be adapted to meet your needs, whether you prefer no touch, need to stay seated, or have specific health considerations.

Absolutely. Reiki complements holistic therapies, chiropractic, massage, physiotherapy, and medical care by helping create a relaxed, receptive state that supports healing.

This varies by individual. Some people feel benefits after one session, others choose a series to support ongoing stress, emotional balance, or personal growth. Your practitioner can recommend a plan based on your goals.

No special beliefs are required. Reiki is not a religion – it’s a relaxation and energy-balancing practice. Whether you’re curious, open-minded, or simply seeking calm, you can benefit.

Wear comfortable, loose-fitting clothing that allows you to relax easily. You’ll remain fully clothed throughout the session, so choose something you can lie down in without restriction. Soft fabrics, stretchy trousers, or casual everyday wear are perfect.

Avoid anything too tight, bulky, or noisy (like heavy jewellery or layers with zips/snaps), as comfort helps you get the most from the experience.

Babies can rest in their parent’s arms or on their lap while Lenka gently holds their hand or touches their head, hands, tummy.

This soothing 60-minute treatment uses light touch or hands-off techniques to restore harmony and leave both you and your baby feeling peaceful, centred and re-energised.

Reiki offers a gentle, nurturing energy for babies from birth to 12 months, supporting calmness, deeper sleep, and emotional comfort. It can ease restlessness, support digestion, and help soothe babies during growth and developmental changes. Reiki energy encourages deep relaxation and supports a gentle, healthy start in life.

Craniosacral therapy is a gentle, hands-on treatment that works with the body’s natural rhythms to help release tension, support the nervous system, and promote overall wellbeing.

It uses very light touch to assess and encourage the movement of fluids and tissues around the brain and spine, helping the body to relax and rebalance.

It may support people experiencing:

• Stress and anxiety
• Headaches and migraines
• Chronic pain
• Fatigue
• Tension and burnout
• Sleep issues
• Nervous system dysregulation

Most people find it deeply relaxing. You remain fully clothed while the therapist uses gentle touch, often at the head, spine, or pelvis. Some people feel warmth, subtle movement, or a sense of calm.

Yes, it is a very gentle and non-invasive treatment suitable for most people.

This varies depending on your needs. Some people feel benefits after one session, while others prefer a series of treatments.

Yes, it’s particularly effective for calming the nervous system, making it a popular choice for stress, anxiety, and burnout.

Craniosacral therapy is suitable for all ages, from newborn babies through to adults. Treatments are always adapted to be gentle and appropriate for each individual.

Wear comfortable, loose clothing as you’ll remain fully clothed throughout the session.

Not at all. Counselling can be helpful for anyone wanting support, clarity, or personal growth, not just during difficult times.

Yes, counselling is confidential. The only exceptions are if there is a risk of harm to yourself or others, or certain legal requirements.

This varies from person to person. Some people benefit from a few sessions, while others prefer longer-term support.

Counsellors don’t usually tell you what to do. Instead, they help you explore your situation and make your own informed decisions.

Some people feel relief after their first session, but meaningful change usually takes time and consistency.

Yes, you are always in control of your sessions and can stop whenever you choose.

Yes, counselling can help you understand triggers, develop coping strategies, and feel more in control.

Yes, we offer a free 15-minute introductory chat with Karen. This is a great opportunity to ask questions, discuss your needs, and see if counselling feels like the right fit for you.

Karen offers counselling for individuals aged 13 and over, supporting both teenagers and adults.